Shipping Policy

Thank you for choosing The Kawaii Corp for your adorable and delightful Kawaii products. We strive to provide you with the best shopping experience and ensure that your orders are delivered to you in a timely manner. Please read our shipping policy carefully to understand how we handle the shipping process.

Order Processing:

1.1 Order Confirmation: Once you place an order on our website, you will receive an order confirmation email with the details of your purchase. Please review the information carefully to ensure its accuracy. If you notice any errors, please contact our customer support team as soon as possible.

1.2 Processing Time: We process orders within 1-4 business days (excluding weekends and public holidays) from the time of order confirmation. The typical delivery timeframe ranges from 7 to 20 days, though it's possible you may receive your items sooner. During peak seasons or promotional periods, processing times may be slightly longer. We appreciate your patience and understanding.

1.3 Order Changes: If you need to make any changes to your order, such as shipping address modifications or adding items, please contact our customer support team immediately. We will do our best to accommodate your request; however, please note that changes cannot be guaranteed once the order has been processed.

 

Delivery and Tracking:

2.1 Delivery Time: The delivery time depends on the shipping method chosen and the destination of the package. Please note that delivery times are estimates provided by the shipping carrier and may vary depending on external factors such as customs procedures, weather conditions, or unforeseen delays.

2.2 Tracking Information: Once your order is shipped, we will provide you with a tracking number via email, allowing you to track the progress of your package. You can also access the tracking information by logging into your account on our website.

2.3 Undeliverable Packages: In the event that a package is returned to us as undeliverable due to an incorrect address provided by the customer or failure to retrieve the package from the carrier's facility within the specified time, we will contact you to arrange reshipment. Additional shipping charges may apply.

 

Shipping Costs:

3.1 Shipping for all products on The Kawaii Corp are free! We ship directly from our reliable suppliers and manufacturers from overseas who have access to economical shipping prices to various destinations all over the world so we are able to pass those savings along to you.

 

Order Tracking and Support:

4.1 Tracking Status: You can track the status of your order by using the tracking number provided in the shipping confirmation email. If you have any questions or concerns regarding the tracking information, please contact our customer support team, and we will be happy to assist you.

4.2 Customer Support: If you need any assistance regarding your order, shipping, or any other inquiries, our customer support team is available to help. Please reach out to us through the contact information provided on our website, and we will respond to your query as soon as possible.

Please note that by placing an order with The Kawaii Corp, you agree to abide by the terms and conditions outlined in this Shipping Policy. We reserve the right to update or modify this policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

Thank you for choosing The Kawaii Corp. We appreciate your business and look forward to serving you with the cutest Kawaii products!