FAQ's
Kawaii is a Japanese term that translates to "cute" or "adorable." It represents a culture and aesthetic that embraces all things charming, innocent, and sweet.
Where is The Kawaii Corp based?The Kawaii Corp is an online store based in USA. We operate solely through our online platform, allowing us to reach Kawaii enthusiasts worldwide.
Do you offer international shipping?At the moment we are only shipping to the US and Canada but will be expanding to other countries and regions in the near future. Please check back frequently with us for updates!
How long does it take to process and ship orders?We typically process orders within 1-4 business days (excluding weekends and public holidays) from the time of order confirmation. Shipping times vary depending on the destination and the shipping method chosen during checkout.
Can I track my order?Yes, once your order is shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your package. Additionally, you can log into your account on our website to access the tracking information.
What payment methods do you accept?We accept various payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and other secure online payment gateways. The available payment options will be displayed during the checkout process.
What is your return policy?We want you to be completely satisfied with your purchase from The Kawaii Corp. If you receive a damaged or defective item, please contact our customer support within 15 days of receiving the order, and we will assist you with the return or exchange process. Please refer to our Return Policy on our website for more detailed information.
Can I cancel or modify my order after it has been placed?We understand that sometimes changes are necessary. If you need to cancel or modify your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that changes cannot be guaranteed once the order has been processed and shipped.
Are the products safe for children?We prioritize the safety of our customers, especially children. While many of our products are suitable for all ages, please review the product descriptions and age recommendations provided. Some items may contain small parts and are not suitable for young children. Please supervise children when using or playing with Kawaii products.
How can I contact The Kawaii Corp for further assistance?We are here to help! If you have any questions, concerns, or need further assistance, please reach out to our customer support team through the contact information provided on our website or at info@thekawaiicorp.com. We will respond to your inquiry as soon as possible.
If you have any additional questions or need further information, please feel free to contact us. We are dedicated to providing you with a delightful Kawaii shopping experience!